The duration of the mineral refining process can vary depending on several factors, including the type and quantity of minerals, the complexity of the refining process, and current workload. Typically, our refining process takes between 1 to 2 weeks, ensuring thorough and precise results without compromising on quality.

At Rock & Minerals, we have extensive expertise in refining a wide range of minerals, including but not limited to gold and coltan. Our advanced equipment and skilled professionals enable us to handle various mineral compositions and deliver superior refining results tailored to your specific requirements.

Yes, we understand that some projects may require expedited processing due to time constraints or unforeseen circumstances. We strive to accommodate rush orders and urgent requests whenever possible, prioritising efficiency without compromising on quality. Please contact us directly to discuss your specific needs, and we will do our best to provide timely solutions.

We understand the importance of transparency and communication in every project we undertake. Upon initiating your project, you will be provided with a dedicated point of contact who will keep you informed every step of the way. Additionally, we offer regular progress updates and open channels of communication for any questions or concerns you may have. Rest assured, we are committed to keeping you informed and involved throughout the entire process.

The safety and security of your minerals are of utmost importance to us. We have robust safety protocols and procedures in place throughout the transport and processing stages to minimise risks and ensure the integrity of your materials. This includes secure packaging, monitored transportation, controlled access to our facilities, and adherence to industry-standard safety guidelines.